Privacy Policy

1. Information We Collect

We collect information to provide, secure, and personalize our social gaming services in compliance with US promotional sweepstakes laws. This information falls into the following categories:

• Account & Registration Information: Your email address, username, password, date of birth, and state of residence submitted during signup.
• Identity & KYC Verification Data: Government-issued photo identification (driver's license, passport), proof of residential address (utility statement), and banking verification required prior to redeeming promotional Sweeps Coins prizes.
• Transaction & Purchase Records: History of optional Gold Coin package transactions, payment timestamps, and redemption records. (Note: Financial card numbers are processed directly by certified third-party payment gateways and are never stored on our servers).
• Technical & Geolocation Data: IP address, browser type, device identifiers, operating system, and geolocation coordinates used to verify player location within authorized US jurisdictions.
• Gameplay Activity: Records of spins, game titles played, tournament ranks, coin balances (GC and SC), and session durations.

2. How We Use Your Information

We process collected data exclusively for legitimate operational, security, and legal purposes, including:

• Providing and maintaining the games, leaderboards, and features of Lavish Luck Casino.
• Verifying that players meet the mandatory minimum age requirement (18+) and reside within eligible US states.
• Processing legitimate Sweeps Coins prize redemptions and sending electronic gift cards or direct bank ACH transfers.
• Detecting, investigating, and preventing fraud, multiple account creation, unauthorized bot play, and security breaches.
• Providing customer service and 24/7 live chat support.
• Delivering promotional updates, daily bonus notifications, and loyalty club reward alerts (players may opt out at any time).

3. Legal Bases & US State Privacy Rights

We uphold strict privacy standards compliant with major US state privacy statutes, including the California Consumer Privacy Act (CCPA/CPRA), Virginia Consumer Data Protection Act (VCDPA), Colorado Privacy Act (CPA), and Connecticut Data Privacy Act (CTDPA).

Your Rights Include:

• Right to Know & Access: You may request a summary of the categories and specific pieces of personal information we maintain about you.
• Right to Correction: You may request corrections to inaccurate personal records.
• Right to Deletion: You may request the deletion of your account information, subject to statutory retention requirements for financial and tax records.
• Non-Discrimination: We will never deny services, charge varying rates, or degrade gameplay quality if you exercise your privacy rights.
• We Do Not Sell Your Data: Lavish Luck Casino never sells, rents, or trades your personal information to commercial third parties for financial compensation.

4. Data Sharing & Third-Party Disclosures

We only share data with trusted service providers under binding confidentiality and data protection agreements:

• Payment & Operational Agents: Summer Autumn Play Inc. (Colorado, US) and Cosmic Tour Limited (United Kingdom), which handle payment processing and operational support.
• Identity Verification Vendors: Automated KYC verification platforms to authenticate identity and prevent underage participation.
• Cloud & Infrastructure Providers: Secure enterprise server facilities maintaining bank-grade physical and digital defenses.
• Regulatory & Legal Authorities: Disclosures made solely when required by subpoena, court order, or applicable sweepstakes regulations.

5. Security Protocols & Data Retention

Lavish Luck Casino implements rigorous administrative, physical, and digital security measures—including 256-bit TLS encryption, firewalls, role-based access restrictions, and routine vulnerability audits—to shield your personal records. We retain personal information only as long as necessary to maintain your active account, fulfill sweepstakes redemptions, resolve legal disputes, and comply with state sweepstakes audit protocols.

6. Children's Privacy Notice

Our social casino is strictly restricted to individuals who are at least 18 years of age (or the legal age of majority in their jurisdiction). We do not knowingly collect personal information from individuals under 18. Any account discovered to belong to a minor will be immediately terminated, and associated records permanently expunged.

7. Contact Our Data Protection Team

To exercise your privacy rights, file an inquiry, or update your account details, please reach out via:

• Email: [email protected] or [email protected]
• Toll-Free Phone: (+1) 888-698-5990
• US Postal Address: Summer Autumn Play Inc., 6635 S Dayton St, Ste 310 #533, Greenwood Village, CO 80111, USA